Policies

Kizz Ent Business Policy

1. Returns & Refunds

At Kizz Ent, we want you to be fully satisfied with your purchase. If you’re not happy with your order, we accept returns and offer refunds under the following conditions:

• Items must be returned within 14 days of delivery.

• Products must be unworn, unwashed, and in their original condition with tags attached.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• Refunds will be processed once the returned item is inspected and approved.

• Refunds are issued to the original payment method within 5-7 business days after approval.

• Exchanges are available depending on stock availability.

2. Shipping & Processing

• Orders are processed within 2-4 business days before shipping.

• Shipping typically takes 3-8 business days, depending on the destination.

• Once shipped, you will receive a tracking number via email.

• Kizz Ent is not responsible for lost or stolen packages. Please ensure your shipping address is correct at checkout.

3. Order Cancellations & Modifications

• Orders can only be canceled or modified within 24 hours of purchase.

• After this period, the order will be processed and shipped as originally placed.

4. Customer Support

For any issues regarding your order, please contact our support team at [your email/contact info]. We aim to respond within 48 hours on business days.

By placing an order with Kizz Ent, you agree to the terms outlined in this policy.